Accredited Residential Manager (ARM) Certification Practice Exam

The term that best describes the process of onboarding new employees and making them feel comfortable is orientation. Orientation typically refers to the formal process introduced by organizations to acclimate new hires to their workplace. This includes providing essential information about company policies, culture, procedures, and expectations. During orientation, new employees often receive training on specific responsibilities and learn about the resources available to them, all aimed at helping them feel more integrated and connected to the organization from the outset.

While induction, training, and integration are related concepts, they serve slightly different purposes. Induction often encompasses initial formal meetings or sessions that may include orientation components but does not fully capture the essence of making new employees feel comfortable within the team and their environment. Training involves imparting specific skills or knowledge necessary for job functions and is typically ongoing, rather than a one-time event aimed at comfort and acclimatization. Integration focuses on the process of new employees becoming fully embedded and active members of the workplace, which may occur after the initial orientation phase. Hence, orientation is the most suitable term for the described onboarding process.